RSM Solutions LLC

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Frequently Asked Questions

One box or single piece of luggage containing up to 100 lbs of personal goods may be placed in the trunk of the vehicle for transport.

The cargo insurance of the carrier will indeed protect your vehicle. We also protect your contingent cargo up to $250,000 if the trucker’s policy fails to fully reimburse a valid claim.

After order confirmation, we conduct a thorough search in our network for car carriers to identify an appropriate transporter for your vehicle. We will assign the most suitable option on your behalf and provide you with an approximate time for retrieval. Before the designated retrieval, the assigned trucker will proactively initiate communication with you to verify all relevant information.

 

You will receive an estimated transportation time for your shipment during order placement. This will provide you with an estimated delivery window for your vehicle. Transit times depend on the distance traveled. Since every delivery is different, it is conceivable that your vehicle would be delivered earlier than the provided estimated transit time.

 

 

Live geolocation tracking is not currently available; however, this will be addressed shortly. We kindly request that you engage in Live Chat with one of our representatives to receive updates regarding the present whereabouts of your vehicle. Additionally, the assigned carrier will correspond with you.

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The cargo insurance of the carrier will indeed protect your vehicle. We also protect your contingent cargo up to $250,000 if the trucker’s policy fails to fully reimburse a valid claim.

 

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